THE Q + A's
TRACKING YOUR ORDER
To track your order, please click the link below and enter your 10-digit tracking number provided to you in the shipping confirmation email you would have received.
If you have not received a shipping confirmation email, but a order confirmation, please email us on the following using the email subject: Please Track My Order x
Please refer to our INGREDIENTS page to learn more about all the good things we put in, and the bad guys we leave out.
REFUNDS + RETURNS
We are super thrilled that you are even looking at the HIPPIE LUXE Biophilia range, and even more excited that you might like the sound of experiencing them.
If for some reason you feel that the product you have purchased is not of the highest quality or damaged we are more than happy to offer you a store credit or replace the product.
If you feel that the product you have purchased is not suitable for your skin, please be sure to let us know as soon as possible and we can exchange this for a more suitable one.
For further details please refer to our REFUNDS + RETURNS POLICY
Please don't hesitate to contact us with any concerns!
PURCHASING + SHIPPING
Both Standard and Express shipping are available for you to choose at checkout.
$7.95 for Standard. Please allow 3-5 business days.
$10.00 for Express. Please allow 1-2 business days.
$20 for INTERNATIONAL (standard) shipping. Please allow 5-10 business days.
FREE SHIPPING for all orders over $80 (Australia only). These packages will be sent with Standard shipping.
All deliveries are with Australia Post and sent from BYRON BAY.
Payment methods available are Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay + Afterpay.